Help center
Find clear answers about getting started, projects, privacy, backups, Starter, Plus, payments, and support.
A room-by-room organizational workspace for renovation tasks, costs, photos, documents, selections, contacts, and decisions.
Yes. Starter is free and does not automatically convert into a paid subscription.
Yes. You may choose Plus when you are ready.
Yes. Rooms and work areas keep their own records while remaining part of the overall project.
Measurements, tasks, expenses, photos, documents, contractor information, notes, and finish selections.
Yes. The printables capture information on-site; the lasting record belongs in NexyBay.
The service is designed so private vault content is encrypted in your browser before cloud storage.
It unlocks private renovation content and is separate from your account password.
NexyBay cannot restore encrypted content when both the vault password and usable Emergency Recovery Code are lost.
Under the current model, Plus is a one-time digital purchase, not an automatically renewing subscription.
No. Payment credentials are processed by PayPal or the disclosed payment provider.
Sales are generally final after delivery, with limited review for duplicate charges, failed delivery, unauthorized purchases, or verified material defects.
Yes. Periodic encrypted backups help protect important records.
No. Private browsing is not appropriate for lasting renovation records.
Confirm that important information is synchronized and download an encrypted backup first.
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